Resolved -
We can confirm that Notarize platform is now operating normally. The engineering team will be working on improving our automated capacity management in the next few weeks.
Feb 26, 14:50 EST
Monitoring -
Since adding extra system capacity, we are observing document processing and transaction sends operating normally. We will continue monitoring the platform.
Feb 26, 12:26 EST
Investigating -
We are observing elevated error rates related to document uploads and transaction sends. We are adding additional capacity to our system to mitigate, and the on-call team is investigating the details.
Feb 26, 12:01 EST