Notarize Platform Downtime (1/24/21)
Scheduled Maintenance Report for Notarize
Completed
The scheduled maintenance has been completed.
Posted Jan 24, 2021 - 02:04 EST
Verifying
Verification is currently underway for the maintenance items.
Posted Jan 24, 2021 - 02:01 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 24, 2021 - 00:02 EST
Update
Dear Valued Partner,

As part of our commitment to outstanding performance, we will be completing scheduled maintenance on the Notarize platform this week. As a result, the Notarize platform will be unavailable on Sunday, January 24th from 12:00am – 1:30am EST.

During this 90-minute period, customers will be unable to create or send transactions – and signers will be unable to connect with a notary. ALL platform functions, including login and reporting, will be suspended during this timeframe.

To avoid disruption to you or your signers, we recommend coordinating any planned / known signings on the Notarize platform be completed by 10pm EST on Saturday, January 23rd.

If you have any questions, please contact your account manager or email support@notarize.com

If you’d like to receive future system updates through our maintenance and platform notification system, please subscribe here: status.notarize.com

Thank you,
The Notarize Support Team
Posted Jan 21, 2021 - 13:47 EST
Scheduled
Dear Valued Partner,

As part of our commitment to outstanding performance, we will be completing scheduled maintenance on the Notarize platform later this month. As a result, the Notarize platform will be unavailable on Sunday, January 24th from 12:00am – 1:30am EST.

During this 90-minute period, customers will be unable to create or send transactions – and signers will be unable to connect with a notary. ALL platform functions, including login and reporting, will be suspended during this timeframe.

We will continue to communicate this planned downtime through a variety of channels, including in-platform notifications, to allow our partners and customers adequate time to prepare and plan transaction timing accordingly. To avoid disruption to you or your signers, we recommend coordinating any planned / known signings on the Notarize platform be completed by 10pm EST on Saturday, January 23rd.

If you have any questions, please contact your account manager or email support@notarize.com.

If you’d like to receive future system updates through our maintenance and platform notification system, please subscribe here: https://status.notarize.com

Thank you,
The Notarize Support Team
Posted Jan 12, 2021 - 08:51 EST
This scheduled maintenance affected: Notarize Consumer App (iOS), Notarize Consumer (Web), Notarize Consumer App (Android), Notarize API, Notarize Real Estate, and Notary Platform.